NEWS FLASH
Belgrade Nikola Tesla Airport has been named among the top ten best in Eastern Europe at the 2024 Skytrax World Airport Awards held in Frankfurt this week. Belgrade Airport was placed ninth among Eastern Europe’s best airports. It marks the eighth consecutive year it has positioned within the top ten. On the other hand, it was the first time in the past ten years that no other airport from the former Yugoslavia has entered the top ten of any category. Furthermore, no airport in the region was among the top 100 best airports in the world, with Doha’s Hamad International Airport taking the title, followed by Singapore Changi and Seoul Incheon. The 2024 World Airport Awards were based on thirteen million customer nominations across 100 nationalities of air travellers and included 570 airports worldwide.
World Airport Awards 2024 - Best airports in Eastern Europe
The World Airport Awards began in 1999, when Skytrax launched its first global airport customer satisfaction survey. They are regarded as a quality benchmark for the world airport industry, assessing customer service and facilities. The evaluation took place between August 2023 to March 2024. Categories include the world’s best airport, most improved airport, airport with the best staff, best security, and best transit airport, to name a few. According to Skytrax, the survey and awards process is independent and guaranteed free of any airport influence or interference in the final results. There is no entry fee or any type of payment by an airport (or other third party) to be included in the survey or awards, with the survey and awards process fully funded by Skytrax. It evaluates customer satisfaction across forty key performance indicators for airport service and product - from check-in, arrivals, transfers, shopping, security, and immigration, through to departure at the gate. The World Airline Awards, also organised by Skytrax, will be held later this year. In 2023, Air Serbia and Croatia Airlines featured among the ten best carriers in Eastern Europe, with the Serbian airline also among Europe’s top regional airlines and among the world's best regional carriers.
Belgrade Airport is currently undergoing a multi-million-euro expansion. A new major duty free, food and beverage facilities, and its overhauled main runway are set to open this summer.
World Airport Awards 2024 - World's best airports
Was this survey sponsored by Government of Georgia?
ReplyDelete3 airports from that country!
+1000
DeleteSkytrax fell out of love with Istanbul because the government probably stopped bribing them. This is why IST is sliding in the ranking. If Erdogan doesn't pay skytrax next year we will find IST at 130th place hehheheh
DeleteI was in IST last week and I really don't think they deserve to be even the 10th best in the world.
DeleteWhy is that? Even though I like the airport I find that at times it looks like a homeless shelter. So many people sleeping on the floor or spreading their personal belonging on sleeping chairs etc.
DeleteThe airport is large, which is absolutely fine but in that case it should have more travelators because it takes a very long time to get from one end to the other. In Doha and Singapore they have skytrains to get you from different parts of the terminal, which I think is essential for a major transfer hub.
DeleteWhen you arrive you usually have to walk a good 10-15 minutes to get to passport control. The issue is the area is used by buggy drivers and it is like a highway, with the same levels of driving as on Istanbul's roads.
I also find it odd that a major hub like Istanbul does not have a pharmacy in the transfer area. Even more so that there is no train link to the city, instead you have to go by taxi, all of which don't use the taxi meter and charge enormous prices (taxi in Istanbul is actually dirt cheap) and it takes an hour to get to the city center because the roads are constantly congested, which is why a train would be really helpful.
Not to mention that the average taxi time of aircraft on arrival is 25 minutes (without any traffic).
I'm not saying IST is bad. On the contrary, it is one of the better airports in the world but I don't think it belongs in the top ten. The top 3 though I think is correct. I have been to all three a few times and I think all could be in number one position.
Everyone knows that Skytrax is a joke.
ReplyDelete+1
DeleteIdk, I've flown from all the airports listed in the top 10 barring Incheon and I have to say, all of them are deservingly as high, although I'd but CDG a bit lower
Deleteoh is it the first time MUC is No.2 in Europe?
DeleteWhen both ZAG and BEG were on the list, Skytrax was not criticized much for those rankings. Now that only BEG is in the top 10, Skytrax is called a joke! LOL you can't make this up!
DeleteNice joke that anyone has flown from all top 10 airports, that is hardly possible
DeleteFor Anon0327 - look, I flown through all those airports except Narita and I am 37 years old.
DeleteSo yeah, its possible.
For me was easy, I am ship crew
Absolutely. Skytrax is bought and paid for. I am familiar with Georgian Airports and they are horrible. Batumi airport is tiny. It has one cafe in the arrivals hall and one cafe in the departures hall where you can buy a really bad coffee (regular size) for 31.50 GEL (11 EUR) or maybe a dry and tasteless small pastry "with cheese" for 39 GEL is what you have been craving for your entire life lol
Deletefirts i loled at Kutaisi and then i googled Kutaisi airport ...
ReplyDeleteI was there last year and it's pretty decent. Passport control was painfully slow but couldn't really blame the airport on that.
DeleteKutaisi airport is architecturally beautiful but it is made of glass and thag attracts the heat when the sun is shining. Even in winter if the sun is shining it can get as warm as 30 degrees Celsius inside the terminal plus the passport control at Kutaisi Airport is the worst in Georgia. I own an apartment in Batumi so I fly to and from Kutaisi often. It is overall an OK airport because of the cheap busses to Batumi and Tbilisi but it most certainly is not an award winning airport in Eastern Europe.
DeleteExYu had usually two airports in the list
ReplyDeleteYes, Zagreb used to make it but it seems not any more.
Deletefirst there were BEG and SKP, then ZAG kicked SKP from the list and now only BEG left but down on position 9
DeleteBTS - lousiest border immigration if you are travelling with non-EU passport
ReplyDeleteYes. I am an EU passport holder and never encountered any problems entering or leaving the Republic of Georgia. Friends of mine who are not EU citizens have nightmare stories tk tell their grandchildren. It is sad but it is what it is.
DeleteMy bad. I thought you were referring to BUS which is the code for Batumi Airport. I never flew to or from Bratislava and so I apologise for any misunderstanding on that front.
DeleteCharles de gaulle LOL
DeleteDoes anybody know when new BEG free shop area will be open?
ReplyDeleteIn the next few weeks probably. I was at the airport the other day and you could see they are already setting up lights and displays
DeleteSofia 5th, can't help LOL.
ReplyDeleteWhy? Have you flown from or to Terminal 2? New shops, metro line, 2 airport hotels. T1 is very old from the 30s and used by Wizzair, charters, etc but there is a free shuttle. So, no point in loling.
Delete14:21
DeleteAgree with you! Even as a Bg, I can say that even Varna airport is soo much better than Sofia. Yes, with the new planned construction, of T3 and refurbishment of T2 the airport will look much better. But till then, the only good thing will be the metro. And until all of these plans are not done, I still wonder how it’s in top 5.
SOF=BEG or OTP.
DeleteFlew from T2 a couple years ago and if it hasn’t drastically changed since then it’s a joke. Vip lounge resebmled current bar at Belgrade bus station…
DeleteWhy is it a disaster? It has a metro line costing 0,80€, 2 airport hotels, 3 bus lines. If you are referring to LCC T1 perhaps yes, but Terminal 2 is just a regular airport that was constructed in 2006. The parking is not the best, but you have many services. And there is a free bus between T1 and T2 just like Barcelona. So, yeah what a "disaster".
ReplyDeletehaha german portal Air Help every year announces 10 worst, and 10 best airports in the world, according to several criteria: punctuality, quality of service, availability of restaurants, free shops etc. Nikola Tesla is pronounced 5. worst airport in the world, only Banjarmasin airport in south Borneo Indonesia, Malta, Gatwick, and Delgado in Lisbon are worst..You can check on website of AirHelp. There are also 10 best airports, first is Oman, Narita is also there, Qatar, Recife..
ReplyDeleteSomehow I doubt their survey sample is 13 million
DeleteVinci rules…
DeleteAirhelp is as relevant for airport rankinks as portal Air Vrapče
Deleteand Skytrax is very relevant..Just as note- I arrived to BEG airport last evening, for the 9th time since New Year..And 9th time escalators on the gate exit didn't work, so old people, people with kids, dragging lagguge, and all of the rest of us had to climb those steep stairs...This is how Nikola Tesla Airport rocks..I believe more to AirHelp than to Skytrax, because I believe my own eyes..
DeleteSo AirHelp are your own eyes???
DeleteAs I said, I believe to my own eyes...You didn't read, or understand my comment well
DeleteBelieving your own eyes is not enough - that would not be even remotely fair, comprehensive and detailed review. You would also have to check all other airports and compare all the aspects on all of them. But did you review all of them? Of course not, you are just pissed at one airport and now want to bully us into submitting to just your own opinion of that airport. Your opinion is relevant to you but not others.
DeleteSaying that BEG is the 5th worst in the world based on those criteria is a joke and is enough to disqualify them from any serious consideration. I am a regular flier from BEG and even though it's far from being the best it's also far from being the worst.
DeleteYes, there is room for improvement but things did improve over the course of the past year or two. People expect BEG to be like Narita or Changi but then refuse to pay for their ticket more than €100.
Ha? I think of Serbia more as a Central Europe, Central Southern maybe but not East. Geographically Eastern Europe is east of Serbia
ReplyDeleteSofia Airport looks very ugly, i am sorry to say this but i didnt like it at all.
ReplyDeleteI use Belgrade Airport up to 10times a year. Personally I find the passport and Immigration and security very efficient when leaving. This is probably the best thing about the place. From a design perspective its very poorly thought through. One good thing however is the abundance of seats around the place near gates. But in general its nowhere near an architectural wonder and the lack of integration with public transport remains shameful.
ReplyDeleteBro said architectural wonder. Nice one 😁
DeleteWhat I cannot understand with this new terminal in BEG- number of passport booths is exactly the same like on "old" terminal. 8 houses with 16 border police chairs.
Delete16 lanes is more than enough
DeleteWhat Belgrade needs is more cafes in the check-in area. Seems like they messed up big time if they still haven't opened them in the newly opened area. They have been closed off for at least 2 years now.
DeleteExactly, I've flown to and from SOF several times and the airport is extremely basic and somewhat ugly. The security and passport controls are located upstairs in a tiny area. People complain about BEG passport control but SOF is even worse. They have something like 4 or 5 booths.
ReplyDeleteThen there are the bus gates downstairs. It's an extremely small and crowded area. With us there were 2 or 3 other flights (Ryanair) and you didn't have anywhere to sit and the a/c wasn't really working. It was a horrible experience.
How are these selected ? I flew to couple of them and all I can say , they are very far from good airports
ReplyDeletePerhaps you could read the article?
Delete