NEWS FLASH
Air Serbia has expanded its online check-in service to cover an additional fifteen destinations in its network. Passengers flying from Hamburg, Gothenburg, Izmir, Heraklion, Corfu, Chania, Catania, Split, Dubrovnik, Pula, Zadar, Mostar, Rijeka, Porto, and Palermo can now check in online. This brings the total number of destinations with online check-in available to 56 across the carrier’s network. The newly added locations join others such as Amsterdam, Ankara, Athens, Bari, Belgrade, Berlin, Banja Luka, Bologna, Brussels, Budapest, Krakow, Rome, Frankfurt, New York, Larnaca, Lisbon, Lyon, London, Milan, Naples, Bucharest, Paris, Prague, Thessaloniki, Sofia, Stuttgart, Venice, Vienna, Zagreb, Istanbul, Niš, Chicago, Skopje, Sarajevo, Podgorica, Tirana, Tivat, Nuremberg, Zurich, Salzburg, and Malta.
And still no BCN, crazy.
ReplyDeleteOr LJU
DeleteOr ARN
DeleteOr Madrid, Valencia, Málaga
DeleteThey fly to 80 destinations. They have online checkin to 56. Are going to list the destinations they don't?
Delete@14:14
Delete+1
@14:14 it is completely unacceptable that airports of the size of Barcelona and Madrid have no online check in
DeleteExactly just like it's crazy how they are trying to become a relevant aviation business without a competitive corporate and loyalty program. Marek announced it months ago. I guess nothing will become of it. Their current corporate program is archaic and useless, they make you book tickets via their call center (just one of many stupid examples).
DeleteCrazy they are just adding online check in 2024.
ReplyDeleteYou could have bothered to read the article. It is not available at all airports and that is usually because there is some issue with the airport. For example, OU does not offer online checkin for several destinations either.
Delete13:57 Are you telling me Barcelona doesn't have online check in. Be real.
DeleteNo, I am telling you that there is an issue between the airport operator and the airline that is preventing online check in to be implemented. As you can see, none of the airports in Spain they fly to has online checkin available. Just to note, online checkin is available from Belgrade to all destinations, except JFK and ORD. But it is different for the inbound service airport.
DeleteOnline checkin is available from Belgrade to all destinations. The article clearly mentions this is from the European airports to BEG.
DeleteCould be that in Spain they have some problem with AENA!
DeleteAnyway, for those complaining on everything, a month ago I flew from Brussels to Istanbul by Ajel (low cost) and they had no online check in. It took me more than 1h to complete it. After I've checked, and Ajet had online check in only in Turkey I'm that moment, and I've seen noone complaining about it.
How would you see them complaining, like protesting at the airport? People are complaining at the comment section of the blog.
DeletePlus I am sure people are complaining about it on Turkish forums. Furthermore, they have been flying to BCN for years now. It's a major market for them. It's bad enough they are using the crapier terminal there, they don't need to force people to check-in at the airport.
DeleteNoone in the queue complained but wanted calmly, something we don't see in our queues even if they were much less.
DeleteAnyway, the point is, it's not only them, but also the airport who has to agree with this. AirSerbia wants it as they did it on 56 routes, so why don't you ask airport why they don't approve it? It's easy to blame, but it's not always AirSerbia's fault.
Well if they have a "problem with Aena" then they should resolve it. How come other airlines manage it?
DeleteI use Wizz between BCN and BEG and always can check in online!
DeleteWhen will they add all other destination? Not a single Spanish destination has online check in. Absolutely crazy. And both Lisbon and Porto have it, even though they were added later. Is it a problem with jurisdictions?
ReplyDeleteYou can check in from BEG to all destinations. Obviously it is an issue on outbound flights due to some regulations.
DeleteThank you for your reply. I am, of course, aware that it is possible to check in on flights from BEG. "Obviously" is not an argument. What I am saying is that for years JU has this issue and they are not saying why. This in turn creates various speculations and dissatisfaction with the passengers. There are many "obvious" explanations, but they would probably put people at ease if they just said something along the lines "we are working on it, we have such and such issues, but hope to resolve it soon" or whatever. I fly frequently from Spain and it is a huge pain to need to come an hour earlier and stay in a long line for some 30-60 minutes, even though I don't have a check-in baggage. I hope this clears it up a bit.
DeleteComing without luggage and standing for an hour in a queue in Valencia to fly Air Serbia is NOT fun.
DeleteBuy tariffs with baggage, so you will not have to stay in the line for nothing.
DeleteSo true, he should reward JU's incompetence with some extra revenue for the airline.
DeleteWhere is Ljubljana!?!? Every single serious airline from Ljubljana has online check-in, for JU you still need to go to the check-in line even if you’re always traveling with hand baggage only!
ReplyDeleteIn LJU there is still not possible to check to the final destination just with ID, only with a passport, even for the destinations where passport is not needed, e.d. all EU destinations and Balkans.
Delete@Anon 16:59 Don’t get it. You either check-in online or, if unavailable (like Air Serbia) have to do it at the airport. Border control is another thing, that’s after security for non-Schengen flights. Never had an issue traveling with Slovenian ID to Serbia, although I always carry passport with me as well.
DeleteMy comment was not about online check in, sorry for misunderstanding. I was talking about check in to final destination transferring via BEG with JU. With an ID you can check in only to BEG, to final destination only with a passport, independently what is a valid document to enter a country of a final destination.
DeleteThey could add it have they wanted to really. That goes both for online checkin and ID through check (although it makes me very happy when greeks and italians with their ancient paper id-s get checked only to BEG 😂)
DeleteAnd no Berlin on the list. What could be the reason for that?
ReplyDeleteAs far as I see, Berlin is in the list as a matter of fact.
DeleteOnline check-in has been available for these airports for quite some time now. I fly to/from Heraklion in mid-August and was able to check in online both ways. It was a breeze!
ReplyDeleteIn 2024, I think it’s a prerogative to offer online check-in for all destinations.
They added these cities in August
DeleteWhy was it annouced in September? Many of those destinations are seasonal. If passengers were not informed online checkin was possible weeks ago, it is sensible to assume uninformed passengers checked in at the airport. That kind of Air Serbia ****obolja towards their own customers always fascinated me. Not in a good way.
DeleteCalm down. You get an email before your flight to check in online.
DeletePassengers are generally not informed via blog or press release.
DeleteJU needs to improve their overall web experience. With such a great and eager batch of students at ETF in Belgrade, they should coordinate with the faculty in putting together a joint project for a improved app for mobile check in, boarding passes etc. Students would get great practical experience that they could put on their resume and JU gets an improved app.
ReplyDeleteNo ETF student wants to put Air Serbia on their resume lol
DeleteETF students already work with both local and international companies. Air Serbia needs to give them a reason to work with them.
DeleteLMAO ridiculous that this is even a point of discussion in 2024.
ReplyDeleteAir Serbia "online" check in is a joke because it ends up by gate clerks screeming your name from the gate over PA. Why? "To check your passsport". So you check in online in order to be checked in literrally at the gate. Rediciolous. As well Air Serbia's app is a thing belonging to early 21st century. Just go and check any flag carrier app and you'll know what I am talking about.
ReplyDelete