NEWS FLASH
Air Serbia has selected LISA Aircraft Records Management as their digital aircraft records management system, as part of the airline’s digital transformation journey. Air Serbia now gains access to a comprehensive suite of tools tailored to streamline its records management. This implementation also features a custom API integration with AMOS, the industry-leading maintenance and engineering software, ensuring that the aircraft archive remains up-to-date and ready for redelivery. Giuseppe Renga, CEO of AMROS Group, said, “At AMROS, we’ve always said that managing aircraft records well is an art - one that requires the right tools. With LISA Aircraft Records Management, Air Serbia now has a system that speaks the same language as their fleet: user-friendly, seamless in reliability, fluent in readiness. LISA brings clarity, structure, and real-time confidence to aircraft records management - a part of the business that too often stays in the background”.
Developed by AMROS Innovations, LISA offers an intelligent, AI-powered, centralised platform for managing aircraft records, providing full lifecycle transparency and operational control.
It's been almost 12 years since they rebranded themselves and they are still without a loyalty and/or corporate program. How about they invest in this part of their business which actually brings them money and makes their passengers loyal customers.
ReplyDelete100%
DeleteThe issue with the loyalty program is becoming a joke.
Etihad has been gone for years - time to grow up.
+100
DeleteWe have LHG and TK getting the wealthier segments of our market because they have consistency and functioning FF programs and corporate programs with the necessary support.
And worse of all, the airline has given no timeline on when it will introduce these things.
Maybe if someone sat them down and told them how much money they could make and how much more certain people could get out of the company then they would get right on it
Delete1+ FF program should be next up on their priority list, when the price is not significantly lower, I always go with my FF airline/alliance. I suspect joining an alliance (one world?) would resolve this in most efficient way.
DeleteAnonymous 16:51
DeleteI agree fully. One world would be the ideal alliance for JU.
No competition by another member anywhere in Eastern Europe, huge customer base in Russia since Aeroflot was also OW, great potential for cooperation with AA in the US.
Agree
DeleteBusinesses tend not to be flexible with dates and times and that's why they will pay more when booking flights. There is a reason why airlines around the world spend millions and millions each year on these programs. Didn't Marek announce the launch of their own FF program some two years ago?
DeleteIf I recall correctly, Aeroflot was Skyteam and S7 was Oneworld. Either way, OW should be quite compatible especially given they already have interline agreement with AA and opening MIA would unlock potential for Caribbean/South America markets. Finally, AA apart from Iberia and BA has no notable partners in Europe with not so many European routes, AS could fill the gap.
DeleteLet me remind you that JU profit per pax is higher than LH. Kiss and good night.
DeleteOk so largest global airlines are naive to develop and invest in FF programs? Right. Arrogance is never good for business but I wish them best of luck.
DeleteAnon 23.22
DeleteYou are just further proving my point. If they are flushed with cash then they should have no problem investing in their own corporate or loyalty program. Let me remind you that despite all this growth, they can barely get past 50% marketshare at BEG.
As already mentioned, all airlines (even Wizz Air) have some sort of loyalty program. Are you implying they are all wrong and JU and Marek are right?
Anon 03.05
DeleteNot only that but even Marek spoke about it. From what I recall he first mentioned being part of TK's then of AF's and then finally he started saying how they will develop their own. They even tried to hire someone, they advertized that position on their website.
In the end, TK ignored them and beat them on the Turkish market and Air France terminated their code-share for point to point traffic. It goes to show that under Marek's leadership JU became more isolated internationally. That's where their alliances department fell short.
In the end nothing major will change.
@Anon 23:22
DeleteLOL, sure they are!
Making a meaningful FQTV is not easy especially for smaller carriers. Making on just to have it so people on forums have something to talk about is meaningless. I hope they will find a proper way to combine a lot of partners, not only airlines but other travel and non travel businesses.
DeleteA great solution for a great airline. Congratulations to both teams.
ReplyDeleteIt is not my intention to teach anyone, however, I would like to respectfully ask, what does a records management system have in common with a loyalty program? I am curious why you chose to comment on an article about a records management system by introducing a completely unrelated topic, namely a loyalty program. It seems to me like comparing pears with apples. Air Serbia’s CAMO has made a strong commitment to implementing the latest technology in aircraft records management, improving efficiency, enhancing transparency, strengthening safety measures, and driving cost savings. Given these positive developments, I find it difficult to understand the tone of your comment.
ReplyDeletecomments*
DeleteBecause a corporate/loyalty program brings them money and it's something other carriers had for many years now. That should be their top priority not this.
DeleteThey can survive without this enhancement (or whatever it is) but they won't make it long term without a loyal customer base.